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The Apple exception: where open innovation theory breaks down


Over the last few weeks, I’ve noticed more folks pointing out a paradox that has been driving me nuts. As many companies embrace open innovation and culture, there is one incredibly successful holdout: Apple. Three articles on the subject here, here, and here.

I suspect few people would claim Apple has an open culture– stories about secrecy at Apple are legendary. You could argue that Apple has done some impressive experiments in open innovation– most notably their iPhone App Store. But even their open stuff seems decidedly, well… closed.

I’ve noticed Google has been making a much bigger deal about their openness recently, and you have to imagine that part of the reason for this is to differentiate themselves in the consumer market from Apple.

[Read the rest of this post over at opensource.com]

Roger Martin and the new liberal arts MBA


This morning’s New York Times had a great article entitled Multicultural Critical Theory. At Business School? highlighting the changes many business schools are making in the way they teach their students. Probably the most visible leader of this movement has been Roger Martin, Dean of the Rotman School of Management at the University of Toronto, who is prominently featured in the article (and will be speaking here in Raleigh next month at the Institute for Emerging Issues Forum).

(VIDEO: a recent Roger Martin talk)

What kind of changes are the schools making? From the article:

“While few [business schools] talk explicitly about taking a liberal arts approach to business, many of the changes are moving business schools into territory more traditionally associated with the liberal arts; multi-disciplinary approaches, an understanding of global and historical context and perspectives, a great focus on leadership and social responsibility and, yes, learning how to think critically.”

Why? Look around you. In business, we are currently experiencing a double crisis of ethics and innovation. Take the results of a recent Gallup poll on Honesty and Ethics of Professions. Americans now trust the ethics and honesty of businessmen less than lawyers. Ouch.

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Is open source creating jobs?


On the heels of last week’s White House Jobs and Economic Forum, President Barack Obama announced a series of job creation ideas today in a speech at the Brookings Institution.

As I mentioned in my last post, Red Hat’s Jim Whitehurst was one of two technology industry CEOs who attended the White House forum last week, the other was Eric Schmidt from Google. Two things Red Hat and Google have in common? We are both strong supporters of open source and we are both hiring.

But this morning I had another thought– beyond the jobs at Google and Red Hat, are we– and other companies in the open source community– helping create jobs at a broader level? Meaning, are the products, services, and innovations of open source companies creating job opportunities for people who use what we make?

To find some data, I turned to Indeed.com, a search engine for job seekers that also has a fascinating job trends tool you can use to search on how often a particular term appears in job listings.

As a baseline data point, I looked at the chart for “receptionist,” a common job that might be a decent bellwether for job trends. The chart looks pretty much like you might expect:


receptionist Job Trends graph

Not great news for any receptionist looking for work. This term had once appeared in almost 2% of job postings, now it is hovering right below 0.8%.

Next, for some overall industry perspective, I looked at their page on Information Technology job trends. Not a lot of good news here either, unfortunately. These two pieces of information were disturbing:

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Jim Whitehurst: 5 tips for competing in the 21st century


I spent two days this week at the Coach K Leadership Conference at Duke. It’s always good to get above the trees for a few days, and this experience was exactly that kind of opportunity. Jonathan Opp did a nice summary post on the conference here and you can see the live Twitter stream here.

Jim Whitehurst on stage at the Coach K leadership conference (photo by Jonathan Opp)

Jim Whitehurst on stage at the Coach K leadership conference (photo by Jonathan Opp)

On Wednesday, Red Hat CEO Jim Whitehurst gave a keynote entitled “Competing as a 21st Century Enterprise Among 20th Century Giants.” Jim comes at this subject from a pretty unique vantage point: he is probably one of the few people in the world who has run both a 20th century company (Delta Airlines, as COO) and a 21st century company (that would be us, Red Hat).

In his presentation, Jim covered some of the things he has learned in moving from the command and control, military-inspired corporate environment of Delta (which is pretty similar to the structure of many of the other great 20th century companies) to the open source-inspired corporate structure here at Red Hat (if you want to learn more about Red Hat and the open source way, here and here and here and here are some posts that will help). In particular, Jim gave five tips that will help your company compete better in the 21st century world– I’ve summarized them below:

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Trying to change a 20th century corporate culture? Where should you start?


alllostfortuneWhen I talk about the culture that we’ve built at Red Hat over the years around the principles of the open source way, one of the most popular questions I get is something along these lines.

That’s great and all, Chris. But Red Hat built its culture from scratch. My company culture has been the same for over 50 years. Can you change a deeply entrenched 20th century culture?

It’s a great question. Clearly there is a big advantage to being able to organically build a corporate culture from scratch. But, with support from the top levels of management, it is not impossible to change an entrenched culture, too.

Where do you start? Here are three tips:

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