design

This tag is associated with 16 posts

Summer reading list for Dark Matter Matters


Ah, vacation… the time when the work shuts down for a few days and the Dark Matter Matters blog comes out of hibernation… 3 posts in 3 days!

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A few months ago I wrote a post where I highlighted the top ten books behind Dark Matter Matters. In that post I promised to create a list of the books that didn’t make the top 10 cut, but are still pretty awesome.

So here, to celebrate the long holiday weekend, are some more books that have inspired Dark Matter Matters.

Books about how large-scale collaboration is pretty much the deal:

Wikinomics by Don Tapscott and Anthony Williams

The Wisdom of Crowds by James Surowiecki

The Starfish and the Spider by Ori Braffman and Rod Beckstrom

In the open source world, there’s a legendary quote attributed to Linus Torvalds (yes, he is the guy that Linux is named after) “Given enough eyeballs, all bugs are shallow.” The first two of these books are the extended dance remix of this quote. Each has a unique take, but both show how mass collaboration is changing everything about our society and the way we solve problems. The Starfish and the Spider is a interesting look at leaderless organizations and is a nice book for anyone trying to understand how the open source movement (and other leaderless organizations) work, and why open source is so hard to compete against. It is also a nice complement to the Mintzberg article I wrote about in my previous post.

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The top 10 books behind Dark Matter Matters


Books are important to me. Growing up, almost every free wall in my parents’ house was lined with bookshelves, some of them stacked two deep.  I spent most of my pre- Red Hat career in book publishing, first working during college at The University of North Carolina Press. After college, I went to work for a literary agent named Rafe Sagalyn in Washington DC. Working for Rafe was a great experience because he built his reputation on big think/idea books and business books.

His first big book was the huge bestseller Megatrends by John Naisbitt back in the early 80s. When I was there, I personally got to work with, among others, Bill Strauss and Neil Howe on their great books about generational patterns in society (check out The Fourth Turning… very prophetic these days) and Don Peppers, author of some books back in the 90s like The 1:1 Future about relationship marketing that were the grandparents of today’s books on social media marketing.

I also got to play agent and author myself too. As an agent, I represented some of Tom Bodett’s work (yes, he is the Motel 6 guy, but was also a commentator on NPR) and sold a wonderful novel called The Frequency of Souls to FSG. As author, I helped Rafe write two “cutting edge” books about getting free and open access to government information (they have not aged well, I’m afraid).

Fast forwarding to today, Rafe actually was the agent for two recent big think books that I love, Authenticity and A Whole New Mind, so he is still making things happen.

After I left book publishing, reading became fun again. I read novels and travel literature for a while, nothing that made me think too much. But when I got to Red Hat, I relapsed and started reading the big think books like the ones I used to work on with Rafe. I thought it might be worth taking a few minutes to try to remember the books that have been the biggest influences on my thinking, and get them all down in one place, so here goes:

Top 10 Dark Matter Matters books

Without these ten books, Dark Matter might not even matter to me.

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Are you a creative in a corporate world? You are not alone.


Last weekend I read a book that Jonathan Opp recommended called In-House Design in Practice. It’s a bible for people who work as part of an internal creative agency within a larger corporation, which is one of the key roles of our Brand Communications + Design group at Red Hat.

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In some ways, this a self help book, maybe even a support group, for creative types. I learned many things about what others in internal agency roles go through, but if I was to sum it up, I’d say I learned that I am not alone. There are others out there operating in internal agencies at corporations all around the world, and they have the same issues and opportunities we have. While the book is focused on graphic design, many of the lessons apply to other internal agency roles– editorial, web, video, you name it.

The book starts with what the authors call a “jaded” definition of an in-house designer:

…a creative person who finds him- or herself–by choice or circumstance– in an alien world ruled by left-brain-thinkers who undervalue, misunderstand, and in general, do not take full advantage of the benefit design can bring to business.

Ok, I’m listening…

As a creative person lodged firmly in a business world, you are a unique character. It can be a lonely post, but you have exactly the same goal as the people who so often disrespect, misunderstand, or step all over your work; you all want the larger organization to succeed.

Yes! (maybe ratchet down the empathy a bit though, people.)

And then comes the key theme of the book:

Chances are… you are never going to transform those people into the same kind of creative person that you are. But you can transform yourself into the kind of businessperson who can very adeptly speak their language.

What a perfect way to start a book about creative work! With some humility.

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David Burney in BusinessWeek, Obama the first design thinking president?


David Burney’s blog post about Obama being the first “design thinking” president just got picked up by Bruce Nussbaum of BusinessWeek. Nussbaum is another one of those guys who gets it– he’s been writing about design thinking and innovation in business for quite some time.

Read the full text of Nussbaum’s article, entitled President Obama Goes Optimistic: Obama Is The Design President.

How to successfully compete with open source software


Found an interesting post via a Twitter friend today with ideas on how proprietary software companies can compete with open source software. The guy who wrote it isn’t an open source hater, in fact he says he uses plenty of open source software for his own websites. His post also covers open source applications catering to consumers rather than businesses, so it’s not exactly Red Hat that he’s talking about here, but I still thought the ideas were worth taking to heart.

The first three ways he says you can successfully compete with open source software are, in this order 1) marketing 2) design 3) user experience. His reasoning? From the post:

OSS concentrates on the software, not the problems the software can solve: Take a look at an OSS site, any OSS site.  You’ll see a whole lot of talking about the software, the implementation of the software, the source code for the software, how you can contribute to the software, etc.  You’ll almost never see anything about the problem domain — the assumption is that, if you’ve stumbled upon the site, you already know you have a software problem.

I think he is on to something here. We open source software people do tend to sometimes fall in love with our software and how it is made and works, rather than falling in love with our customers and how we can understand and solve their problems. It is easy to agree with this in theory I’ve found, but in reality, it is a lot harder to stay focused on the customer’s needs when there is all this cool software to be made:)

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Cutting cubes out of clouds: The Designful Company


Promised a while back that I’d write a review of Marty Neumeier’s new book The Designful Company once i’d finished it, so here goes.

designfulcompany1As I’ve said before, I’m a big fan of Neumeier’s work– especially The Brand Gap, which has been a key bit of inspiration for the Brand Communications + Design group at Red Hat. The Designful Company is subtitled “How to build a culture of nonstop innovation,” and there are some pretty great ideas within on how to do exactly that.

It is clear that Neumeier is well read and well traveled in the right circles. He draws upon ideas from many current innovation thought leaders, including Gary Hamel, Roger Martin, Sam Lucente, Steve Jobs, and more. In fact, the recommended reading list in the back of the book is worth the price of the book itself.

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Hey, I Wrote a Book!

The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World

Available now in print and electronic versions.